Fraud Recovery Assist Desk (FRAD) values your privacy and is committed to protecting your personal information.
1. Information We Collect
Appreciation letter draft
We may collect the following information when you contact or use our services:
Name, contact details, and location
Case-related documents
Payment proof, communication records, and evidence related to the reported fraud
Website usage and analytics data
2. How We Use Your Information
Your information is used only for:
Assessing your case
Preparing documentation and complaints
Filing with relevant government authorities
Follow-up and communication
We do not sell, trade, or rent your information to any external party.
3. Data Security
We use secure storage and communication methods to protect your data from
unauthorized access.
4. Third-Party Sharing
We may share relevant information only with:
Police / Cyber Crime authorities
Ministry of External Affairs portals (MADAD / eMigrate)
Embassies or legal escalation channels
Only with your consent or legal requirement.
5. Data Retention
Your data may be retained for internal legal compliance for up to 12–36 months and then
deleted securely.
6. Your Rights
You may request:
Appreciation letter draft
Data correction
Data deletion
Copy of submitted documents
7. Contact
Email: __________
WhatsApp: __________